{"product_id":"runbook-incident-on-call-runbook-manager","title":"Runbook — Incident, On-Call \u0026 Runbook Manager","description":"\u003cp\u003e\u003cstrong\u003eRunbook — Incident, On-Call \u0026amp; Runbook Manager\u003c\/strong\u003e — a premium, 100% offline digital tool by Aceplore. Runs entirely in your browser: no accounts, no subscriptions, your data never leaves your device.\u003c\/p\u003e\n\u003cp\u003eThe operations kit you want to already exist at 3am — runbooks you can actually execute, incident timelines, on-call rotas, postmortems and MTTR, so the worst hour of the quarter is a procedure instead of a panic.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e30 built-in tools in one app.\u003c\/strong\u003e A dashboard of open incidents, who's on call, MTTR and runbook coverage; incidents with detail pages, severity and impact; one-click declaration from a template; a chronological timeline; severity definitions; drafted stakeholder updates and comms templates; defined incident roles; a runbook library with numbered steps and a run mode that ticks and times each step; templates by failure mode; coverage warnings for services and alerts with no runbook; a service catalogue with tiers, owners and dependencies; an alert catalogue linked to runbooks with a quality check; an on-call rota, shift handover and escalation paths; postmortems with root cause, contributing factors, actions and lessons; an action-item register; a guided five-whys; MTTR and MTTA metrics, frequency and trends; an SLO register with error-budget notes; and a drill log.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eOffline matters here.\u003c\/strong\u003e It still works when your dashboards don't.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat's included:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRunbook.html\u003c\/li\u003e\n\u003cli\u003eQuick-Start-Guide.html\u003c\/li\u003e\n\u003cli\u003eHow-To-Use-Guide.html\u003c\/li\u003e\n\u003cli\u003eREADME.txt\u003c\/li\u003e\n\u003cli\u003eLICENSE.txt\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIncludes a personalized welcome wizard, an interactive guided tour, a ⌘K command palette, light\/dark themes with 8 accents, and one-click JSON backup \u0026amp; restore.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eA planning and documentation tool that runs entirely in your browser. It is not an emergency service and does not monitor, alert or page anyone.\u003c\/em\u003e\u003c\/p\u003e","brand":"Aceplore","offers":[{"title":"Personal","offer_id":51677243441292,"sku":"RUNBOOKPERS","price":39.0,"currency_code":"CAD","in_stock":true},{"title":"Commercial","offer_id":51677243474060,"sku":"RUNBOOKCOMM","price":79.0,"currency_code":"CAD","in_stock":true},{"title":"Extended","offer_id":51677243506828,"sku":"RUNBOOKEXTE","price":149.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0779\/3763\/9564\/files\/Runbook-00-cover.png?v=1785255246","url":"https:\/\/aceplore.com\/products\/runbook-incident-on-call-runbook-manager","provider":"Aceplore","version":"1.0","type":"link"}