Everything you need to know

Your access links are sent to your email and shown in your account as soon as payment is confirmed. No waiting, no shipping.

Sign in to your account — every product you've bought is available to re-download any time.

Formats vary by product and are listed on each product page — commonly PDF, EPUB, ZIP and editable source files.

Personal covers individual, non-commercial use. Commercial covers client and business work. Extended adds resale and SaaS rights. Each product page lists exactly what's included.

Many products include updates — each product page says so. When they do, you can re-download the latest version from your account at no extra cost.

You can. Email us with your order number and we'll apply the difference between your current tier and the upgrade.

Because products are delivered digitally, all sales are final. If something isn't working as described, reach out and we'll make it right.

Yes. Payments are processed through Shopify's encrypted, PCI-compliant checkout. We never see or store your card details.

Email support@aceplore.com or use our contact page. We reply to every message, usually within one business day.