Everything you need to know
Answers to the questions we hear most about downloads, updates, licensing and student discounts. Can't find what you're looking for? Our team is one email away.
Getting your products
Your download links are delivered instantly to your email and account dashboard the moment payment is confirmed. No waiting, no shipping.
Sign in to your account and open your dashboard — every product you've bought is available to re-download anytime.
Formats vary by product and are listed on each product page — commonly PDF, EPUB, ZIP and editable source files.
Using your products
Personal covers individual, non-commercial use. Commercial covers client and commercial work. Extended adds resale and SaaS rights. Each product page lists exactly what's included.
Yes. Every purchase includes lifetime updates for that product. When we ship a new version, you can re-download it at no extra cost.
You can. Email us and we'll apply the difference between your current tier and the upgrade.
Discounts & help
Verified students get 20% off every order. Sign up with your school email and the discount is applied automatically at checkout.
Because products are delivered digitally, all sales are final. If something isn't working as described, reach out and we'll make it right.
Email support@lumina.com or use our contact page. We reply to every message within one business day.